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Cashback Programme Terms

Effective Date: 10 September 2026

These PayitFast Cashback Programme Terms (the “Cashback Terms”) govern your participation in the PayitFast cashback programme (the “Cashback Programme”). They form a binding agreement between you (“you” or “your”) and Silverleaf E-Money Services Limited, doing business as PayitFast (“PayitFast”, “we”, “us” or “our”), unless another PayitFast group entity is identified to you as the provider of the Cashback Programme in your jurisdiction.

These Cashback Terms apply in addition to the PayitFast Master Terms, the PayitFast Retail Fee Schedule, any applicable card terms, promotional terms and any other product-specific terms notified to you. By participating in the Cashback Programme, you agree to these Cashback Terms.

Important Information

Cashback is a discretionary promotional benefit. It is not a deposit, investment, savings product, security, interest, guaranteed return or cash equivalent, and does not form part of any protected or safeguarded balance unless applicable law expressly requires otherwise.

Cashback is credited in USDC. Digital assets involve significant risk, including price volatility and partial or total loss of value. You should review the Digital Asset Risk Warning before participating in the Cashback Programme or using any digital asset service.

The Cashback Programme may not be available in all jurisdictions or to all customers. Availability is subject to legal, regulatory, licensing, compliance, onboarding, verification, product eligibility, partner and operational requirements.

1. Eligibility

You may participate in the Cashback Programme only if:

  • you hold an active and eligible PayitFast account;
  • you have successfully completed all onboarding, identity verification and other due diligence requirements requested by PayitFast or its service providers;
  • you hold an eligible PayitFast card or use another eligible payment method expressly identified by PayitFast;
  • your account and card are not suspended, restricted, blocked, closed or under investigation;
  • you are located in a jurisdiction where the Cashback Programme is available; and
  • you comply with these Cashback Terms, the PayitFast Master Terms and all applicable product-specific terms.

PayitFast may determine eligibility at its reasonable discretion and may apply different eligibility requirements to different customers, card tiers, jurisdictions, campaigns or services, subject to applicable law.

2. Eligible Purchases

Subject to these Cashback Terms, cashback may be earned on genuine purchases of goods or services made with an eligible PayitFast physical card, virtual card, Apple Pay or Google Pay, where the transaction is successfully authorised, completed and settled (“Eligible Purchase”).

A transaction will not become an Eligible Purchase merely because it is described, coded or processed as a card purchase. PayitFast may consider the transaction type, merchant category code, merchant identity, transaction pattern, settlement status, underlying purpose and any other relevant information when determining eligibility.

3. Excluded Transactions and Merchant Categories

Cashback is not earned on transactions that PayitFast determines are excluded under these Cashback Terms, the PayitFast Retail Fee Schedule, applicable programme rules or any promotional terms. Excluded transactions include, without limitation:

  • cash withdrawals, ATM transactions, cash advances and cash-equivalent transactions;
  • financial services, money transfers, remittances, stored-value products, funding transactions, securities, investments and the purchase or funding of digital assets;
  • gambling, betting, gaming, lottery or similar transactions;
  • government, tax, court, regulatory, penalty, fine or public-authority payments;
  • fees, charges, interest, card issuance charges, replacement charges, dispute charges or other amounts payable to PayitFast or a third party;
  • refunded, reversed, declined, cancelled, voided, disputed or charged-back transactions;
  • transactions made before enrolment or after suspension, restriction or termination of participation;
  • transactions involving self-dealing, artificial activity, circular payments, collusion, manufactured spending or any attempt to generate cashback without a genuine purchase of goods or services; and
  • any transaction prohibited by law, regulation, card-network rules, partner requirements, the PayitFast Master Terms or PayitFast policies.

Merchant category codes and transaction descriptions are assigned by merchants, acquiring banks, card networks or other third parties. PayitFast is not responsible for an incorrect or incomplete classification, except to the extent required by applicable law. PayitFast's eligibility determination will be final, subject to any mandatory rights you may have under applicable law.

4. Cashback Rate and Calculation

The standard cashback rate is 3% of the amount of each Eligible Purchase, unless a different rate is displayed in the PayitFast Retail Fee Schedule, in the PayitFast app or in applicable promotional terms before the transaction or participation in a promotion.

Cashback is calculated on the final settled purchase amount recognised by PayitFast, after taking account of refunds, reversals, chargebacks, adjustments, discounts, credits and any other correction. Unless PayitFast states otherwise, cashback is not calculated on fees, tips processed separately, taxes processed separately, foreign exchange charges or third-party charges.

Where an Eligible Purchase is made in a currency other than the programme calculation currency, PayitFast may convert the settled transaction amount using the exchange rate or card-network settlement rate available to PayitFast. The amount of cashback may differ from an estimate displayed before final settlement.

Cashback calculations may be rounded down to the nearest supported USDC unit or decimal precision. Small residual amounts below the supported crediting threshold may not be credited, except where applicable law requires otherwise.

5. Monthly Cashback Caps

Unless a different cap is notified to you in the PayitFast Retail Fee Schedule, the PayitFast app or applicable promotional terms:

  • Standard members may earn up to USD 60 equivalent in USDC per calendar month; and
  • Elite members may earn up to USD 1,500 equivalent in USDC per calendar month, where the Elite offer is available and subject to any stated participation limit, including the stated limitation to the first 10,000 eligible members.

At a 3% cashback rate, the indicative monthly eligible spend required to reach the stated cap is USD 2,000 for Standard members and USD 50,000 for Elite members. This is an illustration only and may differ because of excluded transactions, refunds, reversals, exchange rates, rounding, account restrictions or changes to the applicable rate or cap.

The applicable cap is determined at customer level and is shared across all eligible cards and payment methods linked to your PayitFast account. Creating or holding more than one card does not increase the cap.

Caps reset on the first day of each calendar month at 00:00 UTC. Unused cashback allowance does not roll over to a later month. A transaction will count toward the month in which PayitFast records it as settled, which may differ from the date on which you initiated or authorised it.

6. Cashback Currency, Credit and Availability

Cashback is credited in USDC to an eligible PayitFast balance or wallet designated by PayitFast. You must have access to the relevant digital asset functionality and satisfy any additional verification, wallet, custody or jurisdictional requirements before cashback can be credited or made available.

PayitFast may display pending or estimated cashback before the underlying transaction has settled. Pending or estimated cashback is not earned, vested or payable and may be changed, removed or cancelled before crediting.

Cashback may be credited after the underlying Eligible Purchase settles and after any required compliance, fraud, technical or partner review. Crediting times are estimates only. Delays may arise from card-network settlement, merchant processing, compliance checks, blockchain conditions, wallet infrastructure, technical issues or third-party providers.

The USDC value may fluctuate after crediting. PayitFast does not guarantee the value, stability, liquidity, transferability or continued availability of USDC or any other digital asset. Network fees, wallet fees or other third-party charges may apply if you transfer or convert credited cashback.

7. Refunds, Reversals, Disputes and Chargebacks

If an Eligible Purchase is refunded, reversed, cancelled, disputed or charged back, cashback relating to that transaction will be reduced or reversed proportionally, whether or not the cashback has already been credited or used.

PayitFast may:

  • deduct the relevant amount from pending or future cashback;
  • debit the relevant amount from your PayitFast balance, to the extent permitted by applicable law and the PayitFast Master Terms;
  • reduce a later cashback credit;
  • place the cashback amount on hold pending resolution of a dispute or investigation; or
  • require repayment where no available balance or future cashback is sufficient to cover the reversal.

A partial refund or reversal will normally result in a corresponding proportional reduction. If a transaction ceases to qualify entirely, all related cashback may be reversed.

8. Fraud, Abuse and Prohibited Conduct

You must not use or attempt to use the Cashback Programme dishonestly, abusively or in a manner inconsistent with its purpose. Prohibited conduct includes:

  • opening or controlling duplicate accounts to obtain additional cashback or caps;
  • self-dealing, collusive activity, circular transactions or transactions with a merchant or account controlled by you or a connected person;
  • manufactured spending, artificial transaction activity or splitting transactions to circumvent limits or controls;
  • purchasing items primarily to generate cashback and then returning, cancelling or reselling them as part of an abusive scheme;
  • misrepresenting transaction details, merchant activity, identity, location, source of funds or eligibility;
  • using the Cashback Programme in connection with unlawful, sanctioned, fraudulent or prohibited activity; or
  • exploiting an error, delay, vulnerability, technical issue or unintended programme configuration.

PayitFast may investigate any activity and may request information, documents or explanations. Pending completion of an investigation, PayitFast may withhold, suspend or restrict cashback, transactions, programme participation or account functionality.

Where PayitFast reasonably believes there has been fraud, abuse, manipulation, artificial activity, duplicate accounts, self-dealing, breach of applicable terms, sanctions or anti-money laundering concerns, chargebacks, refunds or an error in calculation or crediting, PayitFast may withhold, suspend, adjust, reverse, recover, cancel or refuse cashback or other benefits and may suspend or terminate participation, subject to applicable law.

9. Changes, Suspension and Termination

PayitFast may amend the Cashback Programme, these Cashback Terms, rates, caps, eligible transactions, excluded categories, calculation methods, crediting methods, eligibility criteria, participating card tiers, jurisdictions or benefits from time to time in accordance with applicable law.

PayitFast may suspend, restrict or discontinue the Cashback Programme, in whole or in part, where reasonably required for legal, regulatory, licensing, sanctions, anti-money laundering, fraud prevention, security, risk management, technical, commercial, partner or operational reasons.

Where required by applicable law, PayitFast will provide notice of a material adverse change. Changes may take effect immediately where they are favourable to you, relate to a new feature or promotion, address fraud, abuse, security or risk, reflect third-party or regulatory requirements, correct an error or do not materially prejudice your rights.

Termination or suspension of the Cashback Programme or your participation does not affect any reversal, recovery, investigation or other right that arose before termination. Pending cashback may be cancelled where the underlying purchase has not settled, remains subject to review or is not an Eligible Purchase.

10. Account Closure and Inactivity

If your PayitFast account is closed, suspended or restricted, your access to pending or credited cashback may also be restricted. Subject to applicable law and any rights set out in the PayitFast Master Terms, uncredited or pending cashback may be cancelled on account closure.

You remain responsible for all negative balances, reversals, repayments and other amounts due in connection with cashback credited before closure.

11. Taxes

You are solely responsible for determining, reporting and paying any tax, duty, levy, withholding or other charge arising from your receipt, holding, transfer, conversion or use of cashback. PayitFast may deduct, withhold or report amounts where required by applicable law.

12. No Transfer and No Cash Alternative

Participation, eligibility, caps and pending cashback are personal to you and may not be sold, assigned, transferred or combined with another customer's participation. Cashback is credited only in the form and to the account or wallet specified by PayitFast. No cash alternative is available unless PayitFast expressly offers one or applicable law requires otherwise.

13. Third-Party Services

The Cashback Programme may rely on card issuers, card networks, merchants, processors, wallet providers, custodians, blockchain networks and other third parties. PayitFast is not responsible for third-party classifications, decisions, systems, delays, failures or charges except to the extent required by applicable law.

Apple Pay and Google Pay are services provided by third parties and are subject to their own terms. Their inclusion as eligible payment methods does not imply sponsorship or responsibility for the Cashback Programme.

14. Errors and Complaints

If you believe cashback has been calculated incorrectly, you must contact PayitFast support promptly and provide the information reasonably requested to review the matter, including the transaction date, merchant, amount and any relevant receipt or statement.

PayitFast may correct a calculation, crediting or system error at any time, including by increasing, reducing or reversing cashback. Nothing in these Cashback Terms limits any mandatory complaint, dispute or consumer rights available to you under applicable law.

15. Relationship with Other Terms

These Cashback Terms must be read together with the PayitFast Master Terms, the PayitFast Retail Fee Schedule, the Digital Asset Risk Warning, any applicable card terms, promotional terms and any other terms notified to you in connection with the Cashback Programme.

If there is any inconsistency:

  • transaction-specific promotional terms will apply to the relevant promotion;
  • these Cashback Terms will apply to the operation of the Cashback Programme;
  • applicable card terms will apply to the use of your card; and
  • the PayitFast Master Terms will apply to your PayitFast account and services generally.

Any mandatory provision of applicable law will prevail to the extent it cannot lawfully be excluded or varied.

16. Communications

PayitFast may provide notices, programme updates and disclosures through the PayitFast platform, email, SMS, push notification, in-app message or any other electronic channel permitted under the PayitFast Master Terms. You must keep your contact information up to date.

17. Governing Law and Disputes

These Cashback Terms are governed by the laws of the Province of Ontario and the federal laws of Canada, unless mandatory applicable law requires otherwise. The courts of the Province of Ontario, Canada will have exclusive jurisdiction over disputes arising out of or relating to these Cashback Terms, unless mandatory applicable law requires otherwise or applicable product-specific terms provide otherwise.

18. General

If any provision of these Cashback Terms is invalid, illegal or unenforceable, that provision will be modified to the minimum extent necessary to make it valid and enforceable or, if modification is not possible, severed. The remaining provisions will continue in full force and effect.

PayitFast may assign, transfer, subcontract or novate its rights and obligations under these Cashback Terms as permitted under the PayitFast Master Terms. You may not assign or transfer your rights or obligations without PayitFast's prior written consent.

Provisions relating to reversals, repayment, investigations, taxes, disclaimers, liability, governing law, dispute resolution and accrued rights will survive suspension, termination or account closure where their nature requires them to do so.

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PayitFast is a financial technology company, not a bank. Virtual accounts, payment cards, custody, and on/off-ramp services are provided through licensed partners. Service availability varies by jurisdiction and is subject to regulatory approval.

Silverleaf E-Money Services Ltd. (trading as PayitFast) is a company incorporated in British Columbia, Canada (Incorporation No. BC1394414), with its registered office at 1090 Homer Street, Suite 300, Vancouver, BC V6B 2W9, Canada.

Silverleaf E-Money Services Ltd. is registered with the Financial Transactions and Reports Analysis Centre of Canada (FINTRAC) as a Money Services Business (MSB), Registration No. M23026009, and is supervised by the Bank of Canada as a Payment Service Provider under the Retail Payment Activities Act (RPAA).

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